*Use your username and not your email when connecting to the wifi

*Make sure you have forgotten RVS Guest on iphone

iPhone - Forget the RVS wifi by clicking on the “i” and connect again

Android/ChromeOS - Forget the RVS wifi and choose the following settings when reconnecting

- EAP method - PEAP

- PEAP Phase 2 authentication (if this shows up) - MS-CHAPv2

- CA certificate - Don't validate/Do not check

-*Domain – if you see the message “Must specify a domain” type in rockyview.ab.ca

- Enter in your username name and new password

-Click connect

Mac

1. Click the Wi-Fi icon in the top-right corner of the Mac menu bar
2. Select Open Network Preferences.
3. Click Advanced at the bottom right corner
4. Click on the RVS network and click the minus ("–") icon below the list to forget the selected network.

Windows

1. Click the Network or Wifi icon on the lower right corner of your screen.
2. Click Network & Internet settings near the bottom of all the wifi ssids
3. On the left side, click on Wi-fi
4. Click Manage Known networks.
5. Under Manage known networks, select RVS and click forget.
6. Rejoin the RVS network with your new password